D3L FAQs

What is the Data-Driven Decisions Lab (D3L)?

The Data-Driven Decisions Lab (D3L) is a centralized data and analytics function designed to support DOJ divisions and leadership with accurate, reliable, and timely information. D3L ensures that data used across the Department is accurate, consistent, and reliable by standardizing definitions, validating sources, and governing how information is produced and shared. By improving data quality, visibility, and transparency, D3L enables confident operational and strategic decision-making across the DOJ.

 

What types of work does D3L support?

D3L commonly supports:

• Prosecution/Litigation Support via data extraction, structured analysis, and visualizations
• Data dashboards and recurring reports
• Data quality, completeness, and consistency reviews
• Applied analysis for planning, reporting, or leadership briefings
• Evaluation and forecasting projects

If you are unsure whether your request fits, submit a ticket and we will follow up.

 

What does D3L not do?

D3L does not:

• Replace existing case management or operational systems
• Serve as a compliance, audit, or investigative unit

Our role is to provide reliable information.

 

How do I request help from D3L?

Submit a ticket through the D3L ticketing system.

The ticketing system helps us:

• Understand your request and timeline
• Prioritize work fairly
• Track progress and communication
• Deliver consistent, high-quality support

Requests submitted outside the system may experience delays.

 

What information should I include in a ticket?

Helpful information includes:

• The question you are trying to answer
• How the information will be used
• Any deadlines or time sensitivity
• Relevant systems, reports, or context

You do not need to have everything figured out. Clarity improves as we work together.

 

How does D3L prioritize requests?

D3L prioritizes requests based on:

• DOJ leadership needs
• Statutory or reporting deadlines
• Operational impact
• Available capacity and complexity

Submitting complete information helps us move faster.

 

How long will my request take?

Timelines vary depending on scope, complexity, and current workload. Following the submission of a ticket, the D3L will confirm scope and provide an estimated timeline.

D3L may complete small requests quickly and may phase larger projects.

 

Can I request ongoing or recurring work?

Yes. D3L encourages recurring reports or dashboards when they reduce ad hoc requests and improve consistency. Requestors should still submit a ticket so D3L can define scope and cadence.

 

Will D3L share sensitive or case-level data?

D3L handles sensitive and case-level data with strict care and discretion. D3L limits detailed data access to authorized users with a clear business need and provides it only for appropriate, approved purposes.

Whenever possible, D3L uses aggregated, de-identified, or anonymized data to deliver insights while protecting individual privacy and case integrity.

To help maintain data security, please do not include sensitive or personally identifiable information in requests unless it is explicitly required and approved.

 

Who owns the final product?

D3L produces analytical products to support DOJ work. Ownership, distribution, and publication decisions remain with appropriate DOJ leadership and programs.

 

Who should I contact with general questions?

For general questions, please submit a ticket indicating that your inquiry is informational. This ensures questions are routed and answered efficiently.

 

Bottom Line

D3L is here to make DOJ data easier to use, understand, and trust.

 

Data Driven Decisions Lab