How
do I file a complaint against a
business?
You can file a complaint with the
Consumer Protection Division either
online or by filling out and mailing
a consumer complaint form. See File
a Consumer Complaint. You can
file a complaint in order to request
that the Division mediate a problem
between you and the business, or
file a complaint just for the
record. For additional information,
call our hotline 800-220-5424
(toll-free) or 302-577-8600.
If
I sign a contract to buy a car, do I
have three days to change my mind
and cancel the contract?
No. Many consumers mistakenly
believe all contracts allow a 3-day
cooling-off period to cancel.
Generally, there's no cooling off
period after you sign a contract.
However, if the dealer promised
finance terms, such as a certain
interest rate or monthly payment,
and is unable to honor those terms,
you can't be forced to accept other
terms and may cancel the contract.
Is
a doctor or hospital allowed to
charge me if I request a copy of my
medical records?
Although you have the right to the
information contained in your
medical records, the record itself
belongs to the doctor and he can ask
a fee to cover retrieval and
photocopying.
Can
a landlord evict me just by telling
me to leave or else he will put my
belongings on the street?
No, eviction is a legal procedure.
To evict a tenant, a landlord must
go to Justice of the Peace Court to
get a judgment against the tenant.
If a landlord moves your belongings
out of your home, changes the locks,
or cuts off utilities without a
court order, you should call the
police and an attorney or legal
services organization.
What
makes a car a "lemon"?
See our brochure on Delaware Delaware
Lemon Law or the Lemon
Law Code Summary
Back to Consumer
Protection Division main page
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Consumer
Protection Phone List:
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Consumer
Protection Hotline:
800-220-5424 (Toll-Free)
302-577-8600
Consumer
Protection Fax:
302-577-6499
Consumer Protection Email:
consumer.protection@state.de.us
Consumer Protection Wilmington:
820 N. French Street 5th
floor
Wilmington, DE 19801
Consumer Protection Dover:
102 W. Water St.
Dover, DE 19904
Consumer
Protection Georgetown:
114 E. Market St.
Georgetown, DE 19947
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